Privacy Policy
Effective Date: June 9, 2026 | Last Updated: June 9, 2026
1. Introduction
Welcome to Revive Mobile Services ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at revivemobileservices.com, contact us, or use our mobile detailing services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
a) Personal Information You Provide
- Full name
- Email address
- Phone number
- Home or business address (for service location)
- Vehicle make, model, and year
- Payment information (processed securely through third-party processors)
- Appointment preferences and service requests
b) Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on our website
- Referring URLs
- Device type and operating system
- Cookies and similar tracking technologies
c) Information from Third Parties
- Information from review platforms (e.g., Google Reviews)
- Social media interactions when you connect with us online
3. How We Use Your Information
We use the information we collect to:
- Provide and manage services — Schedule appointments, process payments, and deliver mobile detailing services at your location.
- Communicate with you — Send appointment confirmations, reminders, follow-up messages, and customer satisfaction surveys.
- Marketing and promotions — Send you offers, discounts, and updates about our services (you may opt out at any time).
- Improve our services — Analyze usage trends to enhance the customer experience.
- Legal compliance — Comply with applicable laws, regulations, and legal obligations.
- Safety and fraud prevention — Protect the rights, property, and safety of Revive Mobile Services, our customers, and others.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers — Trusted third-party vendors who assist us with payment processing, scheduling software, email communications, and CRM management, all of whom are contractually required to protect your data.
- Legal requirements — If required by law, court order, or government authority.
- Business transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent — For any purpose you explicitly authorize.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. Note that disabling cookies may affect certain website functionality.
- Essential cookies — Necessary for the website to function.
- Analytics cookies — Help us understand how visitors use the site.
- Marketing cookies — Used to deliver relevant advertising.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, we securely delete or anonymize your data.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access — Request a copy of the personal data we hold about you.
- Correction — Request that we update or correct inaccurate information.
- Deletion — Request that we delete your personal information ("right to be forgotten").
- Opt-out of marketing — Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
- Data portability — Request your data in a portable format.
Virginia Residents: Under the Virginia Consumer Data Protection Act (VCDPA), you have additional rights regarding your personal data. We honor all applicable VCDPA rights.
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure storage of customer records
- Restricted access to personal data on a need-to-know basis
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will promptly delete it.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.